Privacy Policy
Last Updated: July 11, 2026
1. Introduction and Scope
Stimilitia LLC (“Stimilitia,” “we,” “our,” or “us”) operates this website and provides the products, content, features, tools, and services available through it. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase our products, create an account, subscribe to marketing communications, contact us, or otherwise interact with our business.
This Privacy Policy applies to information collected through our website, online store, customer service communications, marketing activities, and other interactions with Stimilitia.
By accessing or using our website or services, you acknowledge that you have read and understand this Privacy Policy. Your use of the website is also subject to our Terms and Conditions and any other policies posted on the website.
If there is a conflict between this Privacy Policy and our Terms and Conditions regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.
This Privacy Policy does not apply to websites, applications, platforms, or services operated by third parties, even when those services are linked to or integrated with our website. Those third parties maintain their own privacy practices and policies.
For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or could reasonably be linked with an individual or household. Personal information does not include information that has been lawfully made public, aggregated information that cannot reasonably identify an individual, or information that has been de-identified in accordance with applicable law.
2. Information We Collect
The information we collect depends on how you interact with our website and services. We collect information directly from you, automatically through your use of our website, and, in some cases, from trusted third-party service providers.
Information You Provide
You may voluntarily provide us with personal information when you:
Place an order
Create an account
Subscribe to our email newsletter
Contact customer support
Submit a product review
Participate in promotions, giveaways, surveys, or contests
Request information about our products or services
Depending on your interaction with us, we may collect:
Full name
Billing address
Shipping address
Email address
Telephone number
Account username and password (if applicable)
Order history
Product preferences
Customer support communications
Reviews, comments, and feedback
Any other information you voluntarily submit to us
Payment Information
When you make a purchase, payment information is processed by our third-party payment processors. We do not store your complete credit card, debit card, or financial account information on our servers.
Payment processors may collect information including:
Payment card details
Billing information
Transaction amount
Payment authorization
Fraud prevention information
Your payment information is governed by the privacy policies of the payment processor you choose during checkout.
Information Collected Automatically
When you visit our website, certain information is collected automatically to help us operate, maintain, secure, and improve our services.
This information may include:
IP address
Browser type and version
Device type
Operating system
Internet service provider
Pages visited
Products viewed
Search terms used
Referring websites
Date and time of your visit
Time spent on pages
Clickstream data
Shopping cart activity
General geographic location derived from your IP address
This information helps us understand how visitors use our website and improve the overall customer experience.
Cookies and Similar Technologies
We use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate our website and enhance your browsing experience.
These technologies help us:
Remember your preferences
Keep your shopping cart active
Maintain secure sessions
Analyze website traffic
Measure advertising performance
Personalize content and product recommendations
Improve website functionality
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality or limit your ability to use certain features.
Information from Third Parties
We may receive information from trusted third parties, including:
Payment processors
Shipping and fulfillment providers
Marketing partners
Analytics providers
Advertising platforms
Fraud prevention services
Social media platforms when you interact with our content or choose to connect your accounts
Any information received from third parties will be handled in accordance with this Privacy Policy and applicable law.
3. How We Use Your Information
We use the personal information we collect to operate our business, fulfill our contractual obligations, improve our products and services, communicate with customers, and comply with applicable laws.
Depending on how you interact with us, we may use your information for the following purposes:
Processing Orders
We use your information to:
Process and confirm orders
Verify payment information
Fulfill purchases
Arrange shipping and delivery
Process refunds, exchanges, and cancellations
Provide order updates and shipping notifications
Respond to questions regarding your purchases
Customer Accounts
If you create an account, we may use your information to:
Create and maintain your account
Authenticate your identity
Save your preferences
Store order history
Allow faster checkout
Provide account-related notifications
Help recover your account if you lose access
Customer Support
When you contact us, we may use your information to:
Respond to inquiries
Resolve customer service issues
Process warranty or return requests
Investigate reported problems
Improve our customer support experience
Improving Our Website
We continuously evaluate how visitors use our website to improve performance and user experience. We may use collected information to:
Analyze website traffic
Identify technical issues
Improve website speed and performance
Optimize navigation
Improve product pages
Enhance the checkout process
Develop new products and services
Better understand customer preferences
Marketing Communications
With your consent where required by law, we may use your information to send:
Promotional emails
Product launch announcements
Special offers
Exclusive discounts
Company news
Educational content
Surveys
Event announcements
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.
Even if you opt out of marketing communications, we may still send transactional or service-related emails regarding your orders, account, returns, or other business communications.
Personalization
We may use your information to personalize your shopping experience by:
Recommending products
Remembering previously viewed items
Displaying relevant content
Saving shopping cart information
Remembering account preferences
Providing a more customized website experience
Fraud Prevention and Security
We use personal information to help:
Verify customer identities
Detect fraudulent transactions
Prevent unauthorized account access
Protect our customers and business
Monitor suspicious activity
Maintain website security
Enforce our Terms and Conditions
Legal Compliance
We may process personal information when necessary to:
Comply with applicable laws and regulations
Respond to lawful requests from government authorities
Protect our legal rights
Enforce our agreements and policies
Resolve disputes
Investigate suspected violations of law
Defend against legal claims
We will only use your personal information for purposes that are consistent with this Privacy Policy or as otherwise permitted or required by applicable law.
4. How We Share Your Information
We value your privacy and do not sell your personal information for monetary compensation. We only share your information when necessary to operate our business, fulfill your orders, comply with legal obligations, or protect our rights.
Service Providers
We may share personal information with trusted third-party service providers that perform services on our behalf. These providers are only given access to the information necessary to perform their services and are contractually obligated to safeguard your information.
These service providers may include:
Payment processors
Shipping and fulfillment providers
Website hosting providers
Email marketing platforms
Customer support software
Cloud storage providers
Analytics providers
Fraud detection and security services
Accounting and business management software
Tax and financial service providers
Payment Processing
Payments made through our website are processed by secure third-party payment providers. We do not store complete payment card numbers or sensitive financial account information on our servers.
Payment providers may collect information necessary to authorize and process transactions, detect fraud, and comply with applicable financial regulations.
Your payment information is governed by the privacy policy of the payment processor you choose during checkout.
Shipping Providers
To deliver your purchases, we share necessary shipping information with our shipping and logistics partners. This may include:
Name
Shipping address
Telephone number
Email address (when required for delivery notifications)
Order contents
Shipping preferences
This information is used solely to fulfill and deliver your order.
Marketing Providers
If you subscribe to our newsletter or promotional communications, we may share your contact information with our email marketing service providers for the purpose of sending emails on our behalf.
These providers are not permitted to use your information for their own independent marketing purposes.
Analytics and Advertising
We may use third-party analytics and advertising providers to better understand how visitors interact with our website and to improve our products, services, and marketing efforts.
These providers may collect information regarding:
Website usage
Browser information
Device information
IP address
Advertising interactions
Website performance
Shopping activity
This information may be collected through cookies, pixels, tags, or similar technologies.
Legal Requirements
We may disclose personal information when we believe disclosure is necessary to:
Comply with applicable laws or regulations
Respond to subpoenas, court orders, or legal processes
Cooperate with law enforcement agencies
Protect our legal rights
Prevent fraud or illegal activity
Protect the safety of our customers, employees, or the public
Enforce our Terms and Conditions or other agreements
Business Transfers
If Stimilitia LLC is involved in a merger, acquisition, sale of assets, restructuring, financing, dissolution, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction, subject to applicable law.
With Your Consent
We may share your personal information for purposes not described in this Privacy Policy when you specifically authorize or direct us to do so.
Except as described in this Privacy Policy or as required by law, we do not disclose your personal information to third parties without your knowledge or consent.
5. Cookies and Tracking Technologies
To provide a secure, efficient, and personalized experience, Stimilitia uses cookies and similar tracking technologies on our website. These technologies help us operate our website, remember your preferences, understand how visitors use our services, improve website performance, and deliver relevant content and advertisements.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your browser and remember certain information about your visit.
In addition to cookies, we may use technologies such as:
Pixels
Web beacons
Tags
Local storage
Session identifiers
Similar tracking technologies
These technologies may collect information automatically when you interact with our website.
Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for the operation of our website and cannot be disabled through our systems.
These cookies help us:
Keep you logged into your account
Maintain your shopping cart
Complete secure checkout
Prevent fraudulent activity
Maintain website security
Remember basic website preferences
Without these cookies, certain features of our website may not function properly.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
We may use analytics tools to collect information such as:
Pages viewed
Time spent on pages
Navigation paths
Website traffic
Device information
Browser type
Geographic region (general)
Referring websites
This information helps us improve our website, identify technical issues, and better understand customer interests.
Functional Cookies
Functional cookies allow us to remember choices you make while using our website.
These may include remembering:
Language preferences
Shopping cart contents
Recently viewed products
Login status
Other website preferences
Advertising Cookies
We may use advertising and remarketing technologies to display advertisements that may be more relevant to your interests.
These technologies may help us:
Measure advertising performance
Limit repetitive advertisements
Understand the effectiveness of marketing campaigns
Show advertisements on third-party platforms based on previous visits to our website
These technologies do not provide us with access to your financial information or passwords.
Third-Party Technologies
Our website may use services provided by trusted third parties, including analytics providers, advertising partners, payment processors, embedded content providers, and social media platforms.
These third parties may place cookies or use similar technologies in accordance with their own privacy policies.
Managing Cookies
Most web browsers allow you to manage or disable cookies through your browser settings.
You may choose to:
Delete existing cookies
Block future cookies
Receive notifications before cookies are stored
Limit certain tracking technologies
Please note that disabling cookies may affect the functionality of our website. Some features, including shopping cart functionality, account access, and personalized settings, may not operate as intended.
Do Not Track Signals
Some web browsers offer a "Do Not Track" ("DNT") feature. Because there is currently no universally accepted standard governing these signals, our website may not respond to all Do Not Track requests. We will continue to monitor developments in applicable privacy laws and industry standards regarding these technologies.
6. Data Security
Protecting your personal information is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards may include:
Secure Socket Layer (SSL) encryption during data transmission
Encrypted payment processing through trusted third-party payment providers
Password-protected administrative accounts
Access controls limiting information to authorized personnel
Secure website hosting infrastructure
Routine software updates and security patches
Monitoring for suspicious or unauthorized activity
Secure storage practices for customer information
While we take commercially reasonable measures to protect your information, no method of transmitting information over the Internet or storing electronic information is completely secure. As a result, we cannot guarantee the absolute security of your personal information.
You are responsible for maintaining the confidentiality of your account credentials and for protecting your password. If you believe your account has been compromised, please contact us immediately.
We encourage customers not to send sensitive personal information, including payment card information or passwords, through unsecured email or other unencrypted communication methods.
If we become aware of a data breach affecting your personal information, we will take appropriate steps to investigate the incident, mitigate any potential harm, and provide any notifications required by applicable law.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and operate our business.
The length of time we retain information depends on the type of information involved and the reason it was collected.
For example, we may retain information:
For the duration of your customer account
To complete and fulfill your orders
To provide customer support
To maintain accurate financial and tax records
To comply with legal and regulatory requirements
To investigate fraud or security incidents
To resolve disputes or enforce our policies
For legitimate business purposes permitted by law
If you request deletion of your personal information, we will honor your request where required by applicable law. However, we may retain certain information when necessary to:
Complete outstanding transactions
Comply with tax, accounting, or legal obligations
Detect or prevent fraud
Resolve disputes
Enforce our agreements
Protect our legal rights
When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our internal data retention practices and applicable law.
8. Your Privacy Rights
Depending on your country, state, or province of residence, you may have certain privacy rights regarding your personal information.
Subject to applicable law, these rights may include:
Right to Access
You may request information regarding the personal information we maintain about you, including the categories of information collected, the purposes for which it is used, and the categories of third parties with whom it has been shared.
Right to Correct
You may request that we correct inaccurate or incomplete personal information that we maintain about you.
Right to Delete
You may request deletion of your personal information, subject to certain legal exceptions that permit or require us to retain specific information.
Right to Data Portability
Where applicable, you may request a copy of certain personal information in a structured, commonly used, and machine-readable format.
Right to Opt Out of Marketing Communications
You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.
Please note that even if you opt out of marketing communications, we may continue sending non-promotional communications relating to your orders, customer support requests, product recalls, legal notices, or account administration.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, correct, delete, and limit certain uses of your personal information.
Virginia and Other State Privacy Laws
Residents of Virginia and certain other U.S. states may have additional rights under applicable state privacy laws, including the right to access, correct, delete, or obtain a copy of certain personal information, subject to applicable legal exceptions.
Exercising Your Rights
To exercise any applicable privacy rights, please contact us using the information provided at the end of this Privacy Policy.
We may request additional information to verify your identity before fulfilling your request. We reserve the right to deny requests where permitted or required by applicable law, including when we are unable to verify your identity or where an exemption applies.
9. Children's Privacy
Stimilitia's products and services are intended for adults who are at least 18 years of age. Our website is not directed toward individuals under the age of 18, and we do not knowingly collect, use, or disclose personal information from anyone under 18 years of age.
Individuals under the age of 18 should not create an account, subscribe to our marketing communications, purchase products, or otherwise provide personal information through our website without the involvement of a parent or legal guardian where permitted by applicable law.
If we become aware that we have inadvertently collected personal information from an individual under the age of 18, we will take reasonable steps to delete that information as soon as practicable, unless we are legally required or permitted to retain it.
If you are a parent or legal guardian and believe your child has provided personal information to us, please contact us using the information provided at the end of this Privacy Policy so that we may investigate and, where appropriate, remove the information.
Our products, including dietary supplements and performance nutrition products, are intended for adult use only. Customers are responsible for ensuring that our products are used in accordance with the product label, all applicable laws, and the advice of a qualified healthcare professional when appropriate.